Dear Nathan, Thank you for the excellent support and advice in selling us xxxxx Elizabeth Street. We were very happy with the way you managed the sale. We also appreciated the information you provided about the property and the various tips and advice.
Thanks again & best wishes.
Paul & Maren – Elizabeth Street Purchasers
Just a short note to thank you for your successful efforts in leasing our property xxx Elizabeth Street. We very much appreciated your persistence and hard work which was rewarded with the rapid leasing of the property. We look forward to continued contact in the future.
Thanks again & best wishes.
Paul & Maren – Elizabeth Street Landlords
Just a quick note to say thankyou for all of your help over the last couple of weeks. Having never sold a property before I felt confident with it in your hands...
Please pass on our thanks to Dionne as well... It was a good result on Saturday and one thanks to you.
Hope you enjoyed the rest of your weekend and I'm sure we'll be speaking over the coming weeks..
Adam - Vendor
Just a quick email thanking you for all the time and effort put in by you towards the selling of my property in Hotham Street.
I found the service second to none. I was always kept up to date with everything and would say you went out of your way to make sure all went well.
I would certainly use Harcourts in the future and would have no hesitation in recommending you to anyone wishing to sell or buy property. Once again Thanks
Graeme Hocking - East Melbourne Vendor
Dear Dionne and David
We would like to thank you for all you help. We could not ask for better service and treasure your kindness. We have been looking at so many properties and to meet you two has been refreshing and enjoyable. We are glad we were able to find a property represented by you. Again thank you for the kindness, the trust and the beautiful smiles. All of this has been greatly appreciated. With the greatest kindness,
Ursula & Joseph - Purchasers
Thank you so much for your ‘thank you’ card regarding Lee Lin’s referral ! You have restored my faith in Harcourts agents doing great business !!!!! From a trainers point of view when you preach best practice day in and day out and struggle to see the results and wonder why……..then you come along and do a WOW …. Thank you thank you …On my window sill in my office I now have 5 cards that I have received in the last month and they are all from ‘great’ agents, yourself included. My window sill tells a very clear story.
Ailsa Dawson – Harcourts Academy Trainer
The service, communication and high level of professionalism we received from Claire throughout the inspections and sale process was by far the best we have experienced. Claire’s positive and helpful attitude assisted and guided us through the process, we’d have no hesitation in recommending Harcourts and Claire for any future sales and property management services.
Ian and Marita – Collins Street purchasers
“Dionne showed a can-do positive attitude which gave me full confidence she would effect the sale of my property very quickly. This is what she promised and it happened”…….“Dionne also showed great professionalism which is not common with other real estate agents, which made me feel very comfortable dealing with her. She also proved to be knowledgeable in the specialised market of serviced apartments, which other agents find very difficult to sell. I was previously with another agent for 12 months with not one single offer, as they did not have the knowledge to help the sale of my serviced apartment”.
Joseph – Past Vendor of 250 Elizabeth (Somerset on Elizabeth)
“Thank you so much for sorting out the problem yesterday – dealing with a flooding flat and mopping the floors for me afterwards really went beyond the call! ……… I’m thrilled that you found someone so quickly and also that were happy to pay me so much rent! Looks like I picked the right real estate agent, on all counts”
Nina – East Melbourne Landlord
“I was surprised how quickly you found a tenant for my apartment and at a great rental price.”
Yvonne – East Melbourne Landlord
“Dionne… you truly do go above and beyond the call of duty”
Linda & John – East Melbourne Landlords
“Unreturned phone calls, broken promises and outright lying have been normal when dealing with agents. Dionne proved to me that professional real estate agents do exist. She has a very friendly and welcoming nature. Dionne always returned my calls I a timely manner. Her efficiency and timeliness was very impressive and it shows that Dionne is a very organised professional.”
Ross – Australian Army – East Melbourne Tenant
“I applaud your professionalism”
Robert - Prospective Landlord/Vendor
“It has been a delight to do business with your professional and great staff”
David – Previous Tenant
“Thanks for being so helpful to us when we were looking for a place. We really appreciate it.”
Elaine – Past Potential Client
“We can always contact you promptly without having to talk to an answering service and when we left messages you always got back to us so quickly. We are thrilled with your handling of our property”
Christine & Robert – East Melbourne Landlords
“Dionne Wilson is the best……. She is one of the reasons we love our Melbourne investment…. She is the benchmark we use for property managers”
Angela – (Interstate) Richmond Landlord
“It was a pleasure, your supportive and professional manner always at hand”
Terri – East Melbourne Client
“Thanks for your assistance during my search. You are one of the most professional real estate agents I have dealt with”
Seb – Past Prospective Tenant/Purchaser
“Thank you so much for all the call backs though – so rare I got to say”
Peter – Past Prospective Tenant
“Thank you for the property inspection and condition report. I am pleased to have problems identified and fixed at an early stage.”
David & Simone – (Interstate) East Melbourne Landlords
“Your knowledge, attention to detail and your responsiveness set you apart from your competitors. We would be very happy for you to refer this email to any prospective customers”
Matthew & Callie – East Melbourne Landlords
“Trying to find a house is always a stressful time but with Dionne Wilson on hand, it was relatively painless. In fact she did such a stellar job that it turned into quite a nice experience……. High praise & truly merited.”
Duncan - East Melbourne Resident
“Well done to you, we feel very fortunate to have such professional people looking after our interests, you do not know how good it is to know that we have such grat support, thank you so much.”
Anne & Russell – (Interstate) East Melbourne Landlords
“……. And to think it was rented out in less than a week, when other agents told me the market is down!”
Michelle – Multiple Landlord
“Your ever courteous manner and professionalism gave us the utmost confidence and peace of mind. Your efforts are greatly appreciated”
Sue & David – East Melbourne Client
“It’s great to get such complimentary feed back about you and your service. I’m very proud to work along side such a professional.”
Paul Caine – Company Director, Caine Real Estate
“Thank you for the extra efforts you make which at times can be so significant, keep up the good work, from a grateful landlord.”
Michelle – Hawthorn Landlord
“Looks like a smooth transition, thanks. Well done!”
Meagan – South Yarra & Northcote Client
“Dionne is a delight to work with”
Heather – North Melbourne Landlord
“Thank you for taking the time to help me out today – Much Appreciated”
Mark – CBD Estate Agent
“Thank you for all your help, not only with the sale of the apartment, but you went above and beyond for us with the sale of all the furnishings.”
Ineke & Andrew – East Melbourne Client
“Tim and I are extremely pleased with the outcome and dealing with you has been a pleasure”
Theone – Collingwood Client
“Thank you for all your efforts. It’s most appreciated”
Jason – Melbourne Client
“You are such a competent lady with an excellent approach to work and people. If you maintain yourself in this way throughout your career, you will be hugely successful and happy throughout your life.”
Marilyn – Collingwood Purchaser
“…I had met with 3 other real estate agents and you where head and shoulders above the others in terms of knowledge and relevant experience. …..The news was telling us every day that the market had slowed, interest rates were up and it all seemed doom and gloom. You on the other hand where very positive and happy to set the reserve at our mark. As soon as the auction began it was obvious we would finish well beyond that mark. The turn-out was fantastic on a cold Melbourne morning with rain threatening and more importantly we had 5 bidders through the event which shows great interest and a very successful marketing campaign. The result was brilliant. I would like to again thank you for the very positive experience and your professional approach, you definitely will be my first point of contact for any further property sales".
Vasilios – Collingwood Client
"Just a quick thank you for your persistence and effort in providing the information we required. Your professionalism and diligence is much appreciated.”
Brett & Yvonne – Collingwood Purchasers
“.....you have acted in your uniquely friendly but totally professional way and your support has been truly valued by Loretta & myself.”
Loretta & Mick – Thornbury Vendors
“Thanks heaps Dionne. Yesterday was fabulous. You delivered a fabulous message with invaluable tips. If the salespeople don’t take up your suggestions then they are fools. I am very excited about making this a workshop for all of our people.”
Leah – Harcourts Academy
“We were both impressed with your professionalism and will have no trouble recommending you to our friends, clients and family in their real estate dealings.”
Bill & Maisie – Clients & Referrer’s
“Thank you very much for your commitment to getting the sale through and for going over and above what you really needed to do, ie. assist the tenants find another property. We have found you very professional at all times and appreciated the constant updates you gave us on marketing the unit.
We settle on a new home in 3 weeks time but if we are ever in the market for property in Melbourne again we will come looking for you”.
Stephen – Interstate Vendor